Legal • San Antonio, Texas
Privacy Policy
Effective Date: October 7, 2026
Bow & Bough Designs (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
Information We Collect
We may collect the following information when you interact with our website:
- Name
- Email address
- Phone number
- Service address
- Billing information
- Appointment and booking information
- Photos submitted by customers
- Communications between you and our company
Payment information is processed through third-party providers. We do not store complete payment card information on our servers.
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Provide decorating services
- Process payments
- Send appointment reminders
- Respond to inquiries
- Improve our website and services
- Send promotional communications (you may opt out at any time)
Sharing of Information
We do not sell your personal information.
We may share information with:
- Payment processors
- Website hosting providers
- Marketing service providers
- Contractors or team members assisting with service delivery
- Government authorities when required by law
Customer Photos
Photos submitted by customers or taken during installations may be used for marketing purposes, including social media, advertisements, and website content unless the customer specifically requests otherwise in writing.
Data Security
We implement reasonable safeguards to protect your personal information; however, no internet transmission or storage system can be guaranteed to be completely secure.
Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve user experience.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information (subject to legal and business recordkeeping requirements)
Children's Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.